NOTICE!

Planned Datacenter Maintenance

AIM will be performing maintenance on some of our datacenter systems on Sunday, 8 June 2025. Administrative Desktop access via RD Gateway services will be disrupted off and on for brief periods. Email delivery will experience delays.

Access to your PM or EHR applications via Parallels or Inuvika should not be affected.

We are sorry for any inconvenience.

AIM Support Team

AIM Services is implementing a Customer Support Portal which enables our clients to log tickets 24x7. Our goal is to improve our customer service while allowing clients to track and review new and older support tickets. All AIM clients are asked to complete the form below to register for the support portal.

The account# for your practice will be the primary phone number, therefore it is extremely important that all fields be accurate.

 

Please complete all required fields and you will receive a confirmation email within 48 to 72 hours or less.

 

NOTE: This form requires a Magic Word to help ensure a real user is making this submission. The Magic Word is Support.